iClaims21 is an internet based system designed to automate medical insurance claims processing for the health care profession and for insurance companies. Based on the medical insurance module of Excel Technology's "@Surance", the state-of-the-art insurance management system developed for the insurance industry, iClaims21 is a flexible and advanced application that allows doctors, clinics, hospitals, medical groups and even individual insurance policyholders to submit claims directly to the insurance companies through leased line or internet connection, thus reducing the paper handling delays and overheads incurred in claims processing.

To view an introduction of iClaims21, please click on the button.

Benefits of iClaims21

To Insurance Companies:

• Improve claims processing efficiency
• Reduce heavy administrative works
• Enhance customer service quality
• Reduce delays and errors

To Doctors/Medical Clinics/Hospitals:

• User-friendly interface to submit claims to different insurance companies
• Monthly statement on claims submission
• Shorten medical claim turnaround
• Reduce overheads in submitting claims

To Policyholders/Insured Members:

• Direct enquiry access for claims status and claims history via internet
• Minimize errors of claims submission caused by HR department
• Shorten the claims refund process